PRIVACY POLICY

At A1VR24, we understand how stressful vehicle emergencies can be. Our professional towing and recovery services are designed to get you back on track with minimal hassle. Operating around the clock, we pride ourselves on rapid response times, competitive pricing, and outstanding customer service.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details provided when you use our services or contact us.
Service Information: Details about your vehicle, location, and the nature of the service requested.
Technical Information: IP address, browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide and improve our towing and roadside services.
To communicate with you regarding inquiries, complaints, or service updates.
To process payments and issue invoices.
To enhance website functionality and user experience.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

Service Partners: Trusted third parties who assist in delivering our services.
Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to improve website performance and analyze visitor behavior. Cookies help us provide a better browsing experience and are essential for certain features. You can manage your cookie preferences through your browser settings.

5. Data Security

We take the security of your data seriously. Our measures include:

Secure servers and encrypted connections.
Regular monitoring to prevent unauthorized access.
Restricting access to sensitive information to authorized personnel only.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your information if it is inaccurate.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent for specific data processing activities.

7. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

Email: Complaints@A1VR24.co.uk
Phone: 020 4524 4800

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Please review it regularly to stay informed.